Terms of Service

Last updated: June 1, 2026

Agreement

By accessing or using CRAB, you agree to these Terms of Service. If you do not agree, do not use the platform.

Service description

CRAB provides an AI-powered customer operations platform including chatbot building, knowledge base management, multi-channel deployment, and analytics tools.

Acceptable use

You agree not to use the platform to:

  • Violate applicable laws or regulations
  • Send spam or unsolicited communications
  • Generate harmful, deceptive, or abusive content
  • Attempt to circumvent security measures

Limitation of liability

CRABis provided "as is" without warranties. Our liability is limited to the amount paid for the service in the preceding twelve months.

Contact

Legal inquiries: hello@crab.ai