One AI brain.
Every channel.
Deploy AI-powered customer support, sales, and engagement across your website, WhatsApp, Instagram, Slack, and more — from one unified platform.
Free to start · No credit card required · Deploy in minutes
Live conversation
“How do I upgrade my plan?”
→ Plan upgraded to Pro. Confirmation sent.
Platform Capabilities
Everything you need to automate customer ops
From knowledge ingestion to multi-channel deployment, every piece you need is built in and ready to configure.
AI Bot Builder
Create bots powered by OpenAI, Claude, or Gemini. Configure prompts, tone, and workflows with a no-code editor.
Agent run
▸ Fetching context…
▸ Drafting reply…
✓ Sent to customer
Knowledge Base + RAG
Upload PDFs, docs, and URLs. The AI learns from your content and retrieves relevant answers at runtime.
Indexed docs
pricing.pdf · 42 chunks
faq.md · 18 chunks
Match: 94% relevance
Widget Customization
Match your brand exactly — colors, fonts, avatar, placement, and welcome message.
Widget preview
Primary ink token
Radius md · bottom-right
Multi-Channel Deployment
One AI brain deployed across your website, WhatsApp, Instagram, Telegram, Slack, and Discord.
Channels live
WhatsApp · synced
Website · synced
Slack · synced
Customer Management
Unified inbox with customer profiles, tags, lead management, and human takeover for your team.
Inbox
Sarah M. · billing
James K. · upgrade
Tag: high-intent
Analytics & Insights
Track conversations, resolution rates, AI usage, and customer satisfaction in real time.
Today
847 conversations
87% AI resolved
1.2s avg response
Easy Deployment
Drop in a single script tag, use our React or Vue SDK, or integrate via REST API and webhooks.
Embed snippet
<script src="cdn…/widget.js">
AIChat.init({ botId })
Workflow Automation
Define custom response flows, escalation rules, and conditional logic without writing code.
Flow
If billing → escalate
If FAQ → auto-reply
Else → agent
Enterprise Security
SOC 2 ready infrastructure, encryption at rest and in transit, SSO, and data retention policies.
Compliance
SSO enabled
Audit log active
Retention: 90 days
How It Works
Live in four steps
No ML expertise needed. If you can fill out a form, you can deploy an enterprise-grade AI assistant.
Train your AI
Upload PDFs, docs, URLs, and FAQs. Our RAG pipeline chunks, embeds, and indexes your content in minutes.
Configure behavior
Set your system prompt, define tone, choose your AI provider (OpenAI / Claude / Gemini), and tune response rules.
Customize the widget
Brand the chat widget with your colors, logo, and copy. Preview in real-time before publishing.
Deploy everywhere
Paste one script tag on your site or connect to WhatsApp, Instagram, Telegram, and Slack in seconds.
Multi-Channel
Train once. Deploy everywhere.
Connect the same AI brain to every channel your customers use. No duplicate setup, no inconsistent answers.
Website embed — 2 lines of code
<script src="https://cdn.crab.ai/widget.js"></script>
<script>AIChat.init({ botId: "YOUR_BOT_ID", theme: "light" });</script>Pricing
Simple, transparent pricing
Start free and scale as you grow. No hidden fees, no surprise charges.
Starter
Perfect for trying out AI customer support.
- 1 AI bot
- 500 messages / month
- Website widget
- Basic knowledge base (5 docs)
- Community support
Pro
For growing businesses that need more power.
- 10 AI bots
- 20,000 messages / month
- All channels (WhatsApp, Instagram, etc.)
- Unlimited knowledge base
- Advanced analytics
- Custom branding
- Priority support
- Webhooks & REST API
Enterprise
For large teams with custom requirements.
- Unlimited bots
- Unlimited messages
- White-label platform
- Dedicated infrastructure
- Custom AI models
- SSO / SAML
- SLA & dedicated support
- Custom integrations
Frequently Asked Questions
Everything you need to know about CRAB
Clear answers for search engines, AI assistants, and your team.
- What is CRAB?
- CRAB is an AI customer operations platform that lets businesses deploy intelligent chatbots across websites, WhatsApp, Instagram, Telegram, Slack, and Discord from a single dashboard. It combines knowledge-base RAG, workflow automation, and multi-channel inbox management.
- Which AI models does CRAB support?
- CRAB supports leading large language models including OpenAI GPT, Anthropic Claude, and Google Gemini. You can configure model selection, temperature, and system prompts per bot.
- How does the knowledge base and RAG work?
- Upload PDFs, documents, and URLs into your bot's knowledge base. CRAB chunks and indexes the content, then retrieves relevant passages at runtime to ground AI responses in your actual business information.
- Can CRAB automate customer support?
- Yes. CRAB resolves common support queries automatically using your knowledge base, escalates complex issues to human agents, and maintains conversation history across channels for seamless handoffs.
- Can I use CRAB for lead generation?
- Absolutely. Configure bots to qualify leads, collect contact information, schedule demos, and route high-intent prospects to your sales team based on custom workflow rules.
- How do I deploy a chatbot on my website?
- Add a single script tag or use our React or JavaScript SDK. Customize appearance, placement, and welcome messages from the dashboard. Your bot goes live in minutes without backend changes.
Turn your support ideas into reality today
Deploy your first AI agent in minutes. No credit card required.
Try free